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Service Philosophy
Adhere to professional service and attentive service!
The company has established 11 industry business units, more than 140 professional service centers, and nearly 1,000 professional service departments in railway, oilfield, petrochemical, public security and fire protection, military products, grid electricity, coal, plant electricity, metallurgy, large enterprises, and ships throughout the country.Service outlets are all over the country, and the service network covers the production and business premises of target customers. Through dedicated point-to-point services and the "24h emergency linkage mechanism", it ensures that after the customer submits the demand, service personnel at all levels can respond quickly and arrive at the customer's work site in time.
11 /
Industry Division
140+ /
Professional service Center
1000+ /
Professional Services Department
24h / Hotline
0086-577-880058008 / 8005600
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01.Rest Assured
The company is audited and certified by the Norwegian Classification Society (DNV) in accordance with the ISO9001 international quality system and ISO14001 environmental management system；
High-quality professional management team and technical support team, set up more than 140 professional service centers and nearly 1,000 professional service departments in major cities across the country；
Ensure that after the customer submits the demand, the service staff will implement on-site service within 24 hours, and the special circumstances will not exceed 72 hours.
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02.Worry-free
Set up 10 highly specialized business units according to the characteristics of the industry to provide specialized lighting system solutions for segmented customers in the target market；
Provide customers with professional training in product knowledge, use and maintenance；
Provide technical and product support as soon as possible for emergencies, major event guarantees, etc.；
Conduct corporate cultural exchanges, technical exchanges, and TQM exchange activities such as 5S and QC with customer units.
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03.Comfortable
We bring you the most comfortable service with the most sincere attitude；
In line with the concept of mutual trust, mutual benefit and cooperation, and common development, to achieve common service goals；
Think what customers think, worry about what customers are anxious about, ensure that customers' interests are not damaged, and always feel our service tenet.
